FAQ2026-04-03T22:59:21+00:00

FAQ

Membership & General Access

Does PPRC offer memberships?2025-08-01T18:22:30+00:00

Yes! We offer flexible membership options for individuals, families, and more. See our membership page for more information.

What membership options are available?2026-04-03T22:56:24+00:00

Start with Basecamp (free) and upgrade anytime for additional benefits and savings. We offer flexible membership options for individuals, families, and more. See our How to Join page for more information.

Do I need a membership to get started?2026-04-03T22:57:03+00:00

You’ll start by creating a free Basecamp account, no monthly commitment required. This gives you access to booking and your free play.

How do I upgrade from a “Basecamp” membership to a monthly membership?2025-11-12T20:09:44+00:00

Upgrading is easy! Just log into your CourtReserve account, go to “My Membership”, click on Change Membership, and select your desired monthly membership. Your new benefits will apply immediately after the upgrade.

How much does it cost to play?2026-04-03T22:57:32+00:00

Rates vary by membership level and type of play. Check our membership options on our How to Join page for details.

Does gym access come with my membership? What about personal training?2025-11-12T20:12:36+00:00

Gym use is included with our Summit and Summit+ memberships. Personal training is also available to members for an added cost.

Is there an age requirement to play at PPRC?2026-04-10T16:00:16+00:00

Individual members must be 18 years of age. The minimum age to play is 10, and all minors under 18 must be accompanied by an adult and have a signed waiver on file. Please see a staff member to sign up children under 18.

Can I bring guests with me to play?2025-11-12T20:17:22+00:00

Guests are always welcome! Before playing, they’ll need to complete a liability waiver. To get started, they should select the “Basecamp” option on our membership page to sign up for a CourtReserve account, and we’ll add one free visit. After that, it’s pay as you play.

Can I hold a private or corporate event at PPRC?2025-08-01T18:29:33+00:00

Yes! We host private events, team-building sessions, and more. Contact us directly at [email protected] for more information.

How do I get my free play?2026-04-03T22:52:12+00:00

Create a free Basecamp account within CourtReserve. Your free play credit is added within 1 business day. Book through CourtReserve – if a credit is available, it will default as the form of payment at checkout.

 

Can I book before my free play credit is added?2026-04-03T22:52:48+00:00

Yes – you can book anytime! You can use your free play for a future session.

Playing at PPRC

What is the CourtReserve App? How do I use it?2025-08-04T22:30:33+00:00

CourtReserve is our booking app. You can use it to easily reserve courts, join open play sessions, and manage your account. Available in the App Store and Google Play, as well as on your desktop.

Can I reserve a private court?2025-08-01T18:33:54+00:00

Yes, court reservations are available per hour. Pricing depends on your level of membership.

What is the cancellation policy?2025-08-01T18:35:51+00:00

If you need to cancel your court reservation or event registration, please do so 12 hours before the reservation to avoid any fees. No shows will not be refunded their court reservation or event registration fees. If your plans change, you may also edit your reservation to a different date instead of canceling.

How do I access the facility?2026-04-03T22:58:35+00:00

Each player is assigned a unique PIN code stored in their CourtReserve account.

Once you book a reservation or register for an event, your PIN will open the outside door to the facility 15 minutes before your scheduled time:

  • Enter your PIN code followed by the # sign on the front door keypad
  • Check yourself in at the kiosk just inside the entrance to the courts . Enter your member number (found by tapping the barcode icon on the app homepage)

Please note: Only players with confirmed reservations or event registrations will be granted access to the facility outside of staffed hours.

Facility Info

What are the club’s hours?2026-04-10T17:30:28+00:00

Hours of Operation

Daily: 7 AM – 9 PM

Extended Member Access: 5 AM – 11 PM

Staffed / Pro Shop Hours:

Weekdays: 11 AM – 1 PM & 4 PM – 8 PM

Weekends: 12 PM – 4 PM

During staffed hours, we’re here to help with sign-ups, tours, and any questions you have. The public is also welcome to stop by our Pro Shop to browse a great selection of paddles, apparel and accessories from top brands!

Hours are subject to change. Please check the website or app for the most up-to-date hours.

Can I bring food and drink onsite?2025-08-01T18:40:49+00:00

Yes, please enjoy food and drink in designated areas only. No glass or alcohol is allowed.

Are there restrooms and showers?2025-08-01T18:41:21+00:00

Yes, we have a restroom. A shower and changing room are accessible by those with gym memberships only.

What are the facility rules and code of conduct?2025-08-01T18:42:18+00:00

We promote a fun and respectful atmosphere here at PPRC. Please follow posted rules and good sportsmanship. Click here for our full code of conduct.

Is there a dress code or specific footwear required?2025-08-01T18:42:45+00:00

Athletic attire is recommended. Non-marking court shoes are required for play.

What is Save My Play?2025-08-19T21:05:46+00:00

Save My Play is an AI-powered sports camera system that makes it easy to record, analyze, and share your games! After checking in, tap “Record My Session” on your CourtReserve home page to get started. Rates vary by membership type.

Programming

Do you offer private lessons?2025-08-01T18:43:42+00:00

We have a variety of programming available to sharpen your skills. Check out our growing lineup of clinics, coached sessions, and private lessons for all experience levels.

What is an “Open Play” session?2025-08-01T18:44:10+00:00

Open plays are organized sessions where players can join without pre-arranged partners or teams. PPRC offers recreational open play as well as competitive open play, determined by your pickleball rating.

Do you host tournaments or leagues?2025-11-12T20:22:36+00:00

Yes! Check our programming page for more information.

Pro Shop & Equipment

Do you have a pro shop?2025-08-01T18:45:48+00:00

Yes! Our pro shop is sponsored by Pickleball Central where you will have access to paddles, balls, gear and more!

Do I have to have a membership to visit the pro shop?2025-08-01T18:46:13+00:00

The pro shop is open to the public during limited hours. Please check our posted hours for the most up-to-date schedule.

Do you rent paddles and balls?2025-08-01T18:46:53+00:00

Players must bring their own equipment. While we don’t offer rentals, paddles and balls are available for purchase in the pro shop, and demo paddles are available to try before you buy.

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